Frequently asked questions
Yes we do provide beach chairs, a sun umbrella and a small cooler box in the unit for you to use during your stay.
Yes, we do provide beach towels. We do not permit regular towels or linens to be taken from the unit.
Yes, we are a registered vacation rental and pay all required taxes. Our Hawaiian short term vacation rental license is TA-034-463-1296-02
We need to charge you a 4.17% GE tax and a 10.25% Transient Accommodation tax on both the rental price and the cleaning fee. That is mandatory.
We work together with PayPal for payment processing. At no point during and after the entire process do we have access to your credit card or other financial information. The only data we receive is the information that you fill out in the booking form and is only used for accommodating your stay.
- At the time of booking a 10% non-refundable deposit of the total booking amount is due.
- 60 days before the arrival date, the 90% balance of the booking is due. Non payment of the balance by the due date will result in your booking being cancelled.
- Only in case of official travel restrictions preventing your travel, we will refund the 90% balance within the 60 days prior to your arrival date.
- We strongly suggest that you take out Trip Cancellation/Interruption Insurance before proceeding with booking.
We highly recommend Auntie Snorkel (808) 298-3021. Their shop is located just across the street from the Royal Mauian. Owner Mark and his wife Gwen can set you up with all activities on Maui, paddle boards,… at guaranteed best prices. They always take extra good care when you mention that you are staying in our unit.